Frequently Asked Questions

We specialise in solar panel installations, battery storage systems, EV charging, air source heat pumps, air conditioning, commercial energy projects, and general electrical work.

Yes, Net-Eco is fully certified and insured. We are MCS and NAPIT certified, F-Gas registered, and members of HIES, TrustedTraders, and Trading Standards Approved. We also carry full public and employer liability insurance.

Yes, we offer free technical site visits with laser measurements for accurate design and honest, no-obligation advice.

Most roofs are suitable, but we assess your roof pitch, orientation, and shading during our technical visit to determine the best setup.

Savings vary depending on system size, energy usage, and export tariffs, but many customers reduce their electricity bills by up to 70%.  Once you request a quote, we’ll put together a full proposal with system details and the financial savings you can expect. 

Most domestic installations fall under permitted development rights, but we’ll advise you if planning permission is required.

Yes, we can retrofit battery storage to most existing systems, or install it as part of a new solar setup.

Certain battery systems, such as GivEnergy and Tesla, can provide backup power during outages if set up correctly. We’ll advise you on the best solution.

We install a range of EV chargers to suit all vehicle types and budgets, including tethered and untethered units.  

• MyEnergi Zappi – Ideal for solar integration
• GivEnergy EV Chargers – Smart, battery-ready solutions
• Andersen EV – Sleek, discreet chargers designed to blend into your home

We’re also certified installers for Tesla and approved installers for Octopus Energy.

Yes, with solar integration and the right charger setup, you can charge your car using free energy from your solar panels.

Very efficient — for every 1kW of electricity used, they can generate 3–4kW of heat. We install trusted brands like Samsung, Daikin, Mitsubishi, Rellio, Modes, and Midea.

Yes, modern air conditioning units can both cool and heat your home efficiently using heat pump technology.

We offer product warranties from 5 to 25 years depending on the equipment, plus workmanship guarantees as HIES members.

We provide full aftercare and support. If there's ever an issue with your system, just give us a call and we’ll take care of it promptly.